About Prime Electronics
Prime Electronics is an EU-based online store for everyday tech—smartphones, laptops, wearables, PC components, smart home and more—shipped fast from our EU warehouse.
We started in 2021 with a simple idea: quality tech, clear pricing, and reliable delivery across the European Union—without customs or duties inside the EU.
Why shop with us
- EU-wide delivery with trusted carriers (GLS, DHL Express, UPS, FedEx).
- No duties or customs within the EU single market.
- 2-Year Warranty on eligible products.
- 14-day withdrawal window for returns (EU rules).
- Secure payments (Visa, Mastercard, PayPal, Apple Pay, Google Pay, Klarna, Bancontact, Amex).
What we focus on
- Quality & value: curated selection with fair pricing.
- Transparency: clear delivery times and simple policies.
- Support: quick, helpful responses from a real EU team.
How we ship
Orders are picked and packed in 2–3 business days, then delivered by economy road or express air depending on your choice at checkout.
See our Shipping & Delivery page for free-shipping thresholds and transit times by EU region.
Our promises
Easy-to-read rules for returns, warranty, and delivery.
We show processing time + carrier transit up front.
We answer fast and stay with you until it’s solved.
Our story
2021
Prime Electronics goes live—core mobile and laptop categories, shipping from an EU hub.
2022
We expand into wearables, PC components and smart home; add more payment methods.
2023
New logistics partnerships across the EU to improve reliability during peaks.
2024
Better translations and localized content in more EU languages.
2025 →
Growing our catalog and service—without losing the clarity and care we started with.
Policies & help
Talk to us
Got a question about a product, compatibility or delivery? We’re happy to help.
Contact us and we’ll get back to you quickly.
Business hours: Monday–Friday (public holidays excluded).
